Customer OpenID connect - IDP setup

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OpenID Connect (OIDC) is an open identity authentication protocol that works on top of the OAuth 2.0 framework. OIDC allows individuals to use SSO to access relying party sites.

This guide explains how users can configure their OpenID Connect (OIDC) settings with their identity provider.


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In order to be able to log in via OIDC SSO, it needs to be enabled on the application login and configured.

Customer Configuration

If OpenID Connect is enabled and configured an end user can configure an OIDC connection and allow other users to sign in to their account using OpenID Connect.

Here is how.

STEP 1: Select OpenID Connect

Log in to the application, open the Admin Portal, and navigate to the SSO tab.

Choose Open ID Connect as IDP method.

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STEP 2: Provide Additional Data

Provide the below parameters for the login with OpenID Connect.

ConfigurationDescription
Issuer URLThis is a URL that is given by the IDP. This URL provides instructions on how to communicate with the IDP. If you are unsure you have the right URL, insert in in the issues URL field and it will be validated automatically.
Client IDThe clientId given by the IDP. This allows the IDP to identify who is requesting to authenticate.
Secret KeyThe secret key allows authentication with the IDP to validate the user who tries to login. It must correspond to the secret key inserted for the clientId.
Redirect URIThis is a pre-configured value that lets the IDP know where it should return the user after the user is authenticated within the IDP. The redirect URI value must be configured in the IDP itself.

After completing and saving all the configurations, users should be able to log in using the OpenID Connect protocol.